Saturday, April 13, 2013


LSC 555 Spring 2013  Blog 5 Web Accessibility and Web 2.0   4/13/13    Linda Gwinn-Casey

            And the King will answer them, “I tell you the truth, just as you did it for one of the least of these brothers or sisters of mine, you did it for me.”  Matthew 25:40

            Universal Design is a growing field; one which seeks to provide access to physical spaces as well as the information world for all users, including those who have a disability.  As a society, we have a legal, ethical, and moral obligation to do so.  As parents, community members, educators, and librarians it is incumbent upon us to do so.  Specifically, “Section 508 of the U.S. Rehabilitation Act requires federal government Web sites to be made accessible to people with disabilities” (Brophy, P. & Craven, J., 2007).

             In LSC 555 Week 11 readings, the concept of Web Access was covered in relation to users who primarily are visually impaired or blind, whose primary obstacles to Web access are the lack of voice-over and ALT text on images to convey meaning (Brophy, P. & Craven, J., 2007).    Authors Brophy and Craven encourage designers to incorporate UD principles into Web page design by incorporating good interface and checkpoints, such as text for non-text entries, effective color combinations, the ability to freeze content, avoidance of pop-ups, provision of skip-navigation links, division of a page into groups, identification of links and use of clearly expressed language (Brophy, P. & Craven, J., 2007).

             In “Making the Right Decisions about Assistive Technology in Your Library”, author Christopher S. Gruder identified that “54% of adults with a disability use the computer” (Guder, 2012, p.15) and that one must consider how the assistive technology will be shared, licensed to one or several computers, to a network,  or to many sites through a USB.  Guder identified several aspects of Assistive Technologies and examples of each:

Screen Reading Technology-JAWS uses keystrokes, converts text to speech or Braille, mouse/monitor not needed;

Magnifying Technology-Zoom Text magnifier, converts text to sound, purchase on USB, enlarges text to screen, user controls;

Literacy Software-Read and Write GOLD, Kurzweil 1000, 3000-dictioanries word predictors, translators, highlighters, speech input and applications for voice command;

Speech Recognition-uses a voice to create documents, navigate web pages;

and Peripheral modifications such as headsets, speakers, microphones.

            After all, someone we care for could become one in the “54% of adults with a disability to use the computer” (Guder, 2012, p.15).

Brophy, P.& Craven, J. (2007).  Web accessibility . Library Trends. 55(4)950-972.

Gruder. (2012).  Making the Right Decisions about Assistive Technology in Your Library.  Library Technology Reports, 48(7), 14-21.

NET Bible (2006)  http://bible.cc/matthew/25-40.htm  Accessed 4/12/13.

 

Web 2.0

            In “Web 2.0 Features in University Library Web Sites”, authors N.S. Harinarayana and  N. Vasantha Raju looked at libraries and how they adopted and adapted what is referred to 2.0 technologies within university libraries.  The authors offered a brief review of terminology.  Ian Davis is credited as stating, “Web 1.0 took people to the information; Web 2.0 will take information to the people” (Harinarayana, N.S. & Raju, V. 2010, p.69).  Tim O’Reilly is credited with the neologism of “Web 2.0”, utilizing existing technologies in a socially interactive way and Michael Casey’s blog librarycrunch is credited with the phrase “Library 2.0” , blending existing technologies in a socially interactive way within library systems (Harinarayana, N.S. & Raju, N.V., 2010, p.69-70).

            The authors conducted studies and came to the conclusion that libraries tend to focus on implementing a small number of Web 2.0 technologies and identified the incorporation of blogs and RSS feeds as popular choices (Harinarayana, N.S. & Raju, N.V., 2010, p.76). The authors sited the growth of user-tagging systems within the University of Pennsylvania Library, referred to as “PennTagg” in conjunction with their OPAC system.  The authors also identified the potential for podcasts in library services, such as in story time for children, information literacy and assistance, teen reviews, music collections, audiobooks, events, databases, and training (Harinarayana, N.S. & Raju, N.V., 2010, p.79).

            Librarians must be wary of utilizing Web 2.0 technologies, as author Nicholas Joint shared in “The Web 2.0 Challenge to Libraries”.  Joint credits librarians as knowing what the users like, but cautions librarians that there are complications in Library 2.0 as “you are mounting an institutional service on an external, non-institutional server” and that “sharing of content must be clean, both technically and legally” (Joint, 2009, p.171).   Librarians would be wise to apply their knowledge of copyright laws, to establish safety protocol for user-sharing as in tagging, and to monitor Web 2.0 applications on a daily basis to avoid the posting of inappropriate comments and/or images.  Perhaps some safeguards, such as having a librarian review tags prior to adding them would give users the opportunity to share while maintaining ethical standards.

 

Sources:

Harinarayana, N.S., &Raju, N.V. (2010). Web 2.0 features in university library web sites.  The Electronic Library, 28(1), 69-88.

Joint, N. (2009). The web 2.0 challenge to libraries.  Library Review, 58(3), 167-175.

 

           

 

 

 

Tuesday, April 2, 2013

Blog 4 Databases, Online Searching, and XML


LSC 555 Spring 2013                          Week 9:  Databases and Online Searching  Week 10: XML

Professor Kim                                     Linda Gwinn-Casey

Blog 4 Week 9  Part 1:  Federated Searching  and Databases-Keys to the Gated Community

            Is the ability to conduct federated searching across a library or digital environment really possible in the most comprehensive of ways today?  Envision a gated community and who has the rights to enter the gate.  If the security guard is off duty, an authorized resident must enter in a code on a keypad or swipe a card.  However, an unauthorized person may be able to use a crowbar to pry open the gates as well.  The former strategy is sanctioned, rule oriented, and seemless;  the latter is not, but the end result is that both strategies ended in access through the gates. Do we want scholarly information to remain proprietary for cardholders, or allow open access with a crowbar?

            In “How Scholarly is Google Scholar?  A Comparison to Library Databases”, authors Howland, Wright, Boughan, and Roberts succinctly identified the strength and weaknesses with regard to scholarly research using both (2009, p. 227).  The heart of the matter in this debate is about the “aboutness” of the information the user is seeking, who possesses the information, and who has access to it as well.  Information, time, and money are all prized commodities in our society today.  “Open source” refers to access that is freely available as in using Google Scholar, but databases are structured contractually and often involve contracts and monies, so the user has to have the key (usually in a form of a membership) to open the gate to these resources.  I surmise that the user would feel a sense of saving time by typing in keywords into a Google search box, which would yield a plethora of results; however, the real time saver would be to access the library database for access to more scholarly resources.

            In their study, the authors cited the merits of Google as relevancy ranking in a large universe of information and superiority in “retrieving appropriate citations” (Howland, Wright, Boughan, and Roberts, 2009, p.232).  The study showed that 76% of Google Scholar searches turned up library database results, in contrast of 47% of database searches that turned up Google Scholar results, justifying why many students use Google first for information gathering (Howland, et al., 2009, p.231-232).

            The authors stated that a database is “limited to its defined title list of content” (Howland, et al., 2009, p.231) and that librarians conduct searches using search queries, unlike users who use natural language (Howland, et al., 2009, p.233).

            How should we enter the gated community of information?  Think of Google Scholar as another tool in the toolbox.  As you reach into the toolbox, notice your library card. Use it to effortlessly open the gates to scholarly information and you will be all set!

Source:

Howland, J.L., Wright, T.C., Boughan, R.A., & Roberts, B.C. (2009). How scholarly is google scholar?  A comparison to library databases.  College & Research Libraries. 70(3), 227-234.

Copyright 2013

 

Blog 4  Week 10  Part 2:    XML- A Recipe for Success!

            Extensible Markup Language (XML) has been described as “design agnostic” by authors David Young in Phillip Madans in “XML:  Why Bother?” The main idea is that content and structure are linked in the digital world, but design is separate in XML; therefore, the same materials can easily be transposed into a wide array of formats.  Young and Madans encourage their readers to consider that “books” includes both digital and print worlds, and that information coded in XML provides more freedom of dissemination of that information because the design is a separate entity.  “When you start with XML, every format, print and digital, can be rendered simultaneously” (Young & Madans, 2009, p.252).

            In “Data Manipulation in an XML-Based Digital Image Library, author Naicheng  Chang illustrated XML as having three layers:  a data access tier (content), a web server tier (structure), and a presentation tier (design).    Chang posed that within an HTML page, XML data can be combined within HTML elements.  “In this sense, XML-enabled databases are likely to be the potential candidates to store and manage XML documents in digital libraries (Chang, 2004, p.71). 

            I liken the three layers to getting the ingredients to bake a favorite dessert:  pie.  The content is your favorite fruit filling (apple, of course!), the structure is in apple slices mixed with sugar, brown sugar, cinnamon and a dash of salt added in to make a syrup, and lastly  the dough.  The dough can take many forms...you may want a pie, a crepe, a pastry, a pancake, waffle or cobbler.  It’s the same filling that is being used, but the finished baked good will differ just as the content of the material is the same, whether it appears in print or digital.

Sources:

Chang, N.  (2005). Data manipulation in an XML-based digital library.  School of Library, Archive and Information Studies,39(1),62-72.

Young, D. & Madans, P. (2009).  Xml:  Why bother?  Publishing Research Quarterly, 25(3), 147-153.                  

Saturday, February 23, 2013

Blog 3 Week 5: HCI and Week 6: Usabiltiy Testing


 LSC 555   Spring,  2013                         Blog 3:  Human-Computer Interaction (HCI)
“I didn’t fail ten thousand times.  I successfully eliminated, ten thousand times, materials and combinations which wouldn’t work.”  -Thomas Alva Edison (“Hci-human computer interaction”, 2007)

            The overall effect of the HCI readings was my impression that we never have to opportunity to create, assess, trouble-shoot, and perfect a system because the next innovation is already underway and about to replace the earlier system...it’ like trying to walk the other way on one of those electronic walkways at the airport...you simply can’t get to the end and “perfect” the system because it is a continual loop. 

            Have you ever used those automatic check-out computers at the grocery store and experienced the frustration of the computer misreading something, only to summon the grocery clerk who would most likely have done a better job in the first place?!

            In “Human Computer Interaction-A Modern Overview” author Gupta summarized three waves of the computer era:  First Wave-Mainframe Era-many persons: one computer; Second Wave-PC Era-one person: one computer;  Third Wave-Ubicomp-many computers:  one person (Gupta, 2012, pp. 1736-1737).  To summarize, Human-Computer Interaction is described as an interdisciplinary field where the focus is to make aspects of technology more “user friendly”, to improve usability and human centered design, and to involve the user in the design process, avoiding Toffler’s ‘information overload’” (Ebert, Gershon , van der Veer, 2012, pp. 121-122).  

            Authors Ebert, Gershon, and van der Veer pose the question, in “Human-Computer Interaction”, “We used to have computers, but now, instead, there are computing elements in many of the devices we own...These facts of life make the name ‘Human Computer Interaction’ outmoded...The big question is what should the new name be?” (Ebert et. al, 2012, p.125). 

            Related to this topic, authors Ferreira and Pithan, in “Usability of Digital Libraries” explored the connections between HCI studies and Information Science (IS) findings to link usability studies and human-computer interaction behaviors with the needs and behaviors throughout the information process (Ferreira & Pithan, 2005, p.311).  The authors justified their study using six participants and visual, auditory and verbal feedback to relate their findings; however, in spite of the lack of breadth and depth (Only six participants?  How about using a rubric as an assessment tool?) the authors interviewed participants to see how users conduct searches versus how the system intends for users to do so, and what changes could be made to improve usability, access, and level of satisfaction (Ferreira, et. al, 2005,p. 321).  The authors cited Neilson’s HCI work in the Five Aspects of Usability (Learnability, Efficiency, Memorability, Errors, and Satisfaction) as well as Kulthau’s IS work in Six Phases of ISP (Initiation, Selection, Exploration, Formulation, Collection, Preservation) and how users engage throughout the process (Ferreira, et. al, 2005, p. 313-315).

            Now that computers have entered the Third Wave, perhaps included in the HCI studies should be how to select the right technologies for the right job?

Sources:

 Hci-human computer interaction. (2007, October 24). Retrieved from htt://mblog.lib.umich.edu/~chrishan/archives/2007/10/edison_quots.html on 2/10/13.

Ebert, A., Gershon, N.D., van der Veer, G.C.  2012.  Human-computer interaction.  Obersichsbeitrag, vol. 26: 121-126.

Ferreira, S.M. & Pithan, D.N.  2005.  Usability of digital libraries: a study based on the areas of information science and human-computer interaction.  OCLC Systems & Services. Vol. 21:4: 311-323.

Gupta, R.  2012.  Human computer interaction-a modern overview.  International Journal of Computer Technology & Applications, vol. 3:5: 1736-1740.

Copyright 2013

                                                                                                Blog 4: Heuristic/Usability Testing

     “He’s just being lazy.”

     No, he’s not being lazy.  He is new to the school and needs instruction. He may act indifferent and even look confused because he is frustrated by not finding something to read while staring at a room full of books. The system is available and full of resources for students who have a basic understanding of how to conduct a search, type in key words, author, or title, how to search in our library or within the county, and how to access databases.  But one has to know where, and how, to look.

     In “Librarians Do It Differently:  Comparative Usability Testing with Students and Library Staff”, author Nancy B. Turner theorized that library staff and students understand how to use resources differently (Turner, 2011).  Turner characterized librarians as being better versed in collection and searching strategies.  In contrast, Turner described students as having a preference for natural language selection and a propensity for using simple search terms, for example, like using keywords in a Google search.  “Expert library researchers can have trouble understanding the mental model of students who know nothing of library research” (Turner, 2011). 

     Welcome to the world of usability testing as a way to understand the user groups, thoughts during search processes, knowledge of search techniques including for print and digital items and for information from databases, and the changes that the librarians must make to accommodate the users.  Changes include catalog design and access, searching options, web portal design, and improvements to reference services and instruction.

            Interestingly, in2009 Syracuse University used results from earlier usability testing to design and implement changes within the library.  A discovery layer was added to the catalog, to support keyword searching and offer faceted browsing.  A Quick Link was offered to the Classic Catalog to search by title, author, and/or subject.  Students chose the former; librarians the latter.  Perhaps we can observe how other libraries have handled this process and adapt and adopt what would work in our own respective libraries. 

Source:

Turner, N.B.  (2011).  Librarians do it differently:  comparative usability testing with students and library staff.  Journal of Web Librarianship, 5:4, 286-298

Copyright 2013

 

 

 

 

 

 

Thursday, February 7, 2013


Blog Posting 2:                                                                       Week 3 and Week 4

Week 3                       Information Retrieval Systems         “Oz” 

            “Toto, I have a feeling we’re not in Kansas anymore!” Dorothy exclaimed aloud to her dog, Toto, upon exiting the house that landed in the Oz in “The Wizard of Oz”.   Readings from Week 3 illustrate the dramatic and exciting changes in the field of Library and Information Science, as we are moving into the digital world of the New Millennium, much as the film industry moved from sepia tone/black and white, silent movies to “talkies” and the advent of Technicolor during the Industrial Age.  There is no turning back...“follow the yellow brick road” to new technological applications... “there’s no place like home” in our library world (IMDb, 1990).

            Authors Sharon Q. Yang and Melissa A. Hofmann reported their findings in “Next generation or current generation? :  A study of the OPACs of 260 academic libraries in the USA and Canada”.  The authors had reviewed earlier studies on the topic of “Next Generation Catalog improvements to the OPAC” and narrowed their own search to a sample of universities listed in Peterson’s Four-Year Colleges 2009, aiming for a random 10% of 260 academic libraries but obtaining results from 233 institutions in actuality (Yang&Hofmann, 2011, p.266). 

            Authors Yang and Hofmann crystalized for the reader the gap between current services offered and the ideal services that should be offered in university libraries in North America, by identifying “12 functionalities of the Next Generation Catalog (NGO)” and how each feature has been incorporated, and to what degree, with the current cataloging systems in use.  The 12 functionalities that should be incorporated are:  “state-or-the-art web interface, enriched content, faceted navigation, simple keyword search and advanced search, relevancy, ‘did you mean?’, recommendations/related materials, user contribution, RSS feeds, integration with social networking sites, and persistent links” (Yang&Hofmann, 2011, pp. 270-271).  The option of a spell-check feature in the search box was also cited to improve user-access across the board (Yang&Hofmann, 2011 p.283).  The authors further explained their more detailed findings regarding each of the twelve features.  Yang and Hofmann concluded, “It seems that academic libraries in the US and Canada have a long way to go before OPACs become the true next generation catalog”(Yang&Hofmann, 2011,p. 286). 


            “Which way do we go” down this yellow brick road?  Upon reading “What Qualifications and Skills are Important for Digital Librarian Positions in Academic Libraries?  A Job Advertisement Analysis" by Youngok Choi and Edi Rasmussen, the digital librarian will have an important place in the digital library world.  “The study shows that current awareness and appropriate technological skills and experience in the digital library environment, knowledge and experience in creation and management of digital information, and metadata are the most required positions with high emphasis on management skills” (Choi&Rasmussen, 2009, p.465).  Just as Dorothy had to retrieve items in order to satisfy the Wizard of Oz, librarians must develop many different skill sets in making the transition to the Next Generation Catalog.

Sources

Choi, Y. and Rasmussen, E. (2009).  What qualifications and skills are important for digital librarian positions in academic libraries?  A job advertisement analysis” in The Journal of Academic Librarianship, Vol.35, 5:457-467.

IMDb. (1990).  The wizard of oz.  Retrieved from http://www.imdb.com/title/tt00321381/ on 2/6/13. 

Yang, S.Q. and Hofmann, M.A.  (2011).  Next generation or current generation?:  a study of the opacs of 260 academic libraries in the us and canada in Library High Tech, Vol.29 , 2:266-300.

Copyright 2013


Week 4                       Integrated Library Systems                          “The Beehive”

            In “Management and Support of Shared Integrated Library Systems”, authors Vaughan and Costello described the  Integrated Library Systems of the 1980’s as organized with a top-down form of support, having systems experts in cataloging, acquisitions, circulation, and serials and the librarian and a staff member at the site, but things have now changed (Vaughan & Costello, 2011, p.68).  The new model should have a dedicated systems librarian/ a central administrative site coordinator, who coordinates all services and communications (Vaughan & Costello, et.al, p. 67), an organizational structure that brings to mind the Queen Bee of the beehive, overseeing drones and worker bees, buzzing around the hive.

            We are left to consider which direction to pursue.  The Web 2.0 environment has changed the way technologies can be used in libraries, as authors Kinner and Rigda explained in “The Integrated Library System:  From Daring to Dinosaur?” (p.408).  Web technologies offer RSS feeds, wikis, blogs, Web sites, tagging, social networking, interoperability, and can be accessed through Open Source Software (OSS), creating the dilemma of whether we retain records that point to a shelf location, or point to a networked location or Web source (Kinner & Rigda, 2009, p.406).

            In “The Next Generation Integrated Library System:  A Promise Fulfilled”, authors Wang and Dawes state that the second generation Integrated Library System must “manage resources and be built on a service oriented structure” (Wang & Dawes, 2012, p.76) To summarize, it should have direct access and communication within the ILS, security, interoperability, better user interfaces, differentiation from the OPAC, and it should run on hardware.  The New ILS should have comprehensive library resources management, a system based on service oriented architecture, be designed to improve workflow and efficiency, and possess the next generation OPAC (Want & Dawes, et.al, p. 81).  It appears as if the Queen Bee is about to reorganize the hive.

Sources

Kinner, L. and Rigda, C.  (2009).  The integrated library system: from daring to dinosaur?  Journal of Library Administration.  vol. 49:4, 401-417.

 

Vaughan, J. and Costello, K.  (2011).  Management and support of shared integrated library systems.  Information Technology and Libraries.  vol. 30:2, 62-70.

 

Wang, Y. and Dawes, T.A.  (2012).  The next generation integrated library system:  a promise fulfilled.  Information Technology and Libraries.  vol. 31:3, 76-84.                                                   Copyright 2013   

 

 

           

Friday, January 25, 2013

Blog #1


            How will the “Open Source Movement” (Ebenezer, 2002, p.34) and access to information through technology influence changes in library systems?  Library systems are integral in every profession today.  The nature of how the business is conducted that has changed, not the nature of the business itself.  In chapter 1 of The Evolution of LIS and Enabling Technologies, the Digital Library Movement has become an outgrowth of Web-based resources first available in the 1990’s, so that a patron may conduct “One-stop shopping” via his or her computer or mobile device (Kochtanek & Matthews, 2002, p.5).

            The Digital Library Movement is focused on the end user having improved access to knowledge in analog (print) and digitized information with the World Wide Web as the connecting tool, and has been made possible by the advent of this technology (Kochtanek, et al., 2002, p.7).   Somehow, the item was chosen, copyright information was accessed, the format was chosen, and user access was determined, most likely by people in the field of library and information science.  The “top-down” decision must be made regarding how quickly new technologies and formats are tested, adapted, and adopted.  Leaders must consider the benefits and drawbacks of patterns, such as whether to be on the “bleeding edge”, experimenting with technologies and software, which could prove costly;  the “leading edge”, willing to embrace new technologies;  “in the wedge”, playing it safe with proven technologies;  or the “trailing edge”, using outdated technologies (Kochtanek, et al., 2002, p.7). 

            As Catherine Ebenezer wrote, in “Trends in Integrated Library Systems”, “It is typical for library staff, rather than suppliers, to be at the forefront of library systems technology” (Ebenezer, 2002, p.22).  Just as the internet access available and brought about the OPAC system to replace the card catalog, Web 3.0 changes may bring about something like Z39.50 in a Web environment to replace the OPAC system (Ebenezer, et al., 2002, p.24).  Both authors foreshadowed that library systems would embrace new technologies available in the future, thereby improving user access and increasing success of the end results of retrieving information (Ebenezer, et al., 2002, p.12 and Kochtanek, et al., 2002, p.35).

            In “Integrating Human-Computer Interaction Development into the Systems Development Life Cycle:  A Methodology”, the authors’ purpose was to convince the reader that the element of human interaction should be paramount in the systems development life cycle for the outcome to be successful (Zhang, Carey, Te’eni, & Tremaine, 2005, p.512).   Zhang defined HCI as “ways humans interact with information, technologies, and tasks within various contexts” (Zhang, et al., 2005, p. 519).  Incorporating HCI along each step of development in any technology or software means to consider the user in each step of the process, not just at the end, and how the user sitting at a desk, punching at a keyboard will access the technology.  A human’s physical and cognitive capabilities, range of emotions and situations, and the nature of the changing computing environment must all be a part of the process so that people will stay with it, not stray from that technology or system until the next best (expensive) thing comes along (Zhang, et al., 2005, p. 519).

 

Sources:

Ebenezer, C. (2002).  Trends in integrated library systems. In Vine, volume 32, number 4, issue 129.  Doi:  10.1108103055720210471139.

Kochtanek, T.R. & Matthews, J.R.  (2002).  The evolution of lis and enabling technologies. In Library Information Systems (chapter 1).    Westport, Connecticut:  Libraries Unlimited.

Zhang, P., Carey, J., Te’eni, D., & Tremaine, M.  (2005).  Integrating human-computer interaction development into the systems development life cycle:  a methodology.  In Communications of the Association for Information Services, volume 15, 512-543.

Copyright 2013